At Indira Dairy Company, we are committed to delivering fresh and high-quality dairy products right to your doorstep. Our shipping policy is designed to ensure that your orders arrive in perfect condition and in a timely manner.

Shipping Locations

We currently ship to [list of regions, states, or countries]. If you are outside our shipping areas, please contact our customer service team for possible arrangements.

Order Processing Time

• Processing Time: Orders are processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Cut-off Time: Orders placed before [X:00 AM/PM] will be processed the same day. Orders placed after [X:00 AM/PM] will be processed the next business day.

Shipping Rates and Delivery Estimates

• Standard Shipping: [Describe the expected delivery time and cost]
• Express Shipping: [Describe the expected delivery time and cost]
• Local Pickup: Available for customers in [specific areas] at no additional cost.

Shipping Carriers

We use the following carriers to deliver our orders:

• [Carrier 1]
• [Carrier 2]
• [Carrier 3]

Perishable Shipping Policy

To maintain the quality and freshness of our dairy products:

• All perishable items are shipped with [refrigerated packaging/ice packs/dry ice] to ensure they remain fresh during transit.
• We only ship perishable items from [Monday to Wednesday] to avoid weekend transit delays.
• Customers are advised to refrigerate perishable items immediately upon arrival.

Order Tracking

You will receive a tracking number via email once your order has been shipped. You can track your order using the tracking number provided.

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Some products may be subject to shipping restrictions due to local laws and regulations.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Returns and Refunds

Due to the perishable nature of our products, all sales are final. We do not accept returns or offer refunds for perishable goods. However, if there is an issue with your order, please contact our customer service team within [X] days of receiving your order, and we will work with you to resolve the issue.

Contact Us

If you have any questions about our shipping policy, please contact us at:

• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Address: [Your Physical Address]